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Supported Streaming Devices – WTC ExpressTV App

Important Update Notice

Our streaming platform provider has updated its list of supported devices.

The following device is no longer supported:

Amazon Fire TV Stick Gen 1, Model: AFTMM, Model Number: E9L29Y
(Often listed as “1st Generation” – Standard HD model)

If the WTC ExpressTV app is currently installed on this device, it may continue to function. However, if the app is uninstalled or the device is reset, it will not be available for download again on this model.

How to Check Your Fire TV Device

On your Fire Stick, go to:

Settings → My Fire TV → About

Look for:

  • Device Type: Fire Stick 4K or HD (1st generation)

If you are unsure which device you have, please contact our office and we will gladly assist you.

✅ Currently Supported Devices

Roku

  • Express 3900

  • Premiere 3920

  • Streaming Stick 3810

  • Streaming Stick 4K 3820

  • Streaming Stick 4K+ 3821

  • Express 3960

  • Express 4K 3940

  • Express 4K+ 3941

  • Ultra 4640

  • Ultra 4660

  • Ultra 4670

  • Ultra 4800

Amazon Fire TV

  • Stick 4K Max 2nd Gen (AFTKRT - K3R6AT)

  • Stick 4K Max 1st Gen (AFTKA - K2R2TE)

  • Stick 3rd Gen (AFTSSS - S3L46N)

  • Stick 2nd Gen (AFTT - LY73PR)

  • Stick 3rd Gen (AFTN - LDC9WZ)

  • Cube 3rd Gen (AFTGAZL - GA5Z9L)

  • Cube 2nd Gen (AFTR - A78V3N)

Apple TV

  • HD Gen 4 (A1625)

  • 4K Gen 3 (A2843)

  • 4K Gen 3 (A2737)

  • 4K Gen 2 (A2169)

  • 4K Gen 1 (A1842)                                               â€‹

Devices not listed above are not currently supported.

Our goal is to provide the best possible streaming experience for our customers. If you need assistance selecting a supported device or verifying your current model, please contact our office. We are happy to help.

WTC Communications

810 W. 5th St., Wilton, IA 52778

Phone 563-732-3000

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